About Somebody Digital
Somebody Digital offers their clients holistic, end-to-end marketing services, including ABM approaches and expertise SEO, for which they make use of tools just like PageOptimizer Pro to achieve client’s goals and deliver outcomes.
The agency is comprised of a group of AI-loving, target-smashing multi-channel marketing specialists, working remotely from Cape Town to Columbia and Lisbon to London. You may also know Somebody Digital as the agency with the pug (his name is Alan).
The Challenge
Operating in a highly regulated healthcare niche, the agency’s US-based ecommerce client specializes in sleep apnea solutions, offering products like CPAP machines, at-home sleep tests, and sleep hygiene essentials.
Facing a decline in revenue in the CPAP machine category despite ongoing efforts in SEO, paid media, and CRO, the client simultaneously launched a new category for home sleep tests.
With budget constraints and strict compliance requirements preventing them from making unverified claims, Somebody Digital had to carefully plan and execute an SEO strategy.
The goal was ambitious: to boost revenue by 50% through organic traffic and see a 50% increase in site visits.
This case study offers valuable insights into how POP can drive significant SEO success for a B2B e-commerce business in the regulated healthcare sector.
The Solution
The primary goal was to grow revenue by 50% through organic traffic within two quarters, starting at the end of Q1 2022 and aiming for this increase by Q4 of the same year. While the client initially approached Somebody Digital with the goal of driving sales, they recognized the importance of monitoring secondary metrics like organic traffic growth, particularly from commercial-intent keywords.
The target audience for this project was primarily individuals searching for CPAP devices, with men over 35 being the most likely customers. Sales were limited to the United States due to licensing restrictions.
We spoke with Cristiano, the Director of Digital Operations at Somebody Digital, to gain insight into the step-by-step process that the agency implemented to help this e-commerce client meet their targets. Let’s dive into the workflow:
Step 1: Technical and content audit (first 2 months)
The first two months were dedicated to a comprehensive technical audit and content analysis. The team at Somebody Digital started by identifying technical issues with the client’s Shopify-based e-commerce website. Since the client had a good understanding of digital marketing, they quickly implemented the technical recommendations, usually within one to two weeks. This allowed the SEO team to move swiftly to other aspects of the project.
A content gap analysis was performed to assess the client’s position relative to competitors. The team noted that some of the client’s important keywords had dropped from page one to page two of Google’s search results, presenting a clear opportunity for quick wins—regaining rankings by addressing technical issues and optimizing content.
Step 2: Keyword and Competitor Research
After fixing the technical issues, the focus shifted to identifying commercial-intent keywords with high conversion potential. These were primarily long-tail keywords that, while having lower search volumes, had a high likelihood of driving sales.
When the team at Somebody Digital conducted their initial analysis, they adjusted their custom strategy based on competitors identified through POP. This provided the best recommendations, as the top ten competitors could have varying content.
The agency decided to focus on 100 keywords, organizing them into 15 to 20 batches or topics. They prioritized keywords with higher search volumes, especially those related to category and product pages. Since the client’s popular brands drew a lot of searches for brand names and machine names, these were the first keywords they targeted.
With the retainer and project scope in mind, the agency managed to optimize four to six pages each month. They started by choosing the most impactful product and category pages to improve.
Step 3: On-Page Optimization with POP (month 3 onward)
POP played a crucial role for the team at Somebody Digital in researching, discovering, and optimizing both Product Listing Pages and Product Detail Pages. They used POP to compare the client’s product and category pages with those of competitors, pinpointing areas for improvement. This involved expanding word counts, adding subtopics and detailed FAQs, filling content gaps, and providing comprehensive usage guidelines and technical descriptions of products.
A key focus was improving the website’s functionality and the quality of content on product pages.
Somebody Digital also used POP’s reports and recommendations to refine the client's blog content. They applied this approach across nearly 90 pages, including landing pages, blogs, and product optimizations:
Here's one more example of before and after:
By leveraging POP for these content improvements, they transformed the healthcare website into a go-to resource for CPAP customers while simultaneously boosting the user experience.
Step 4: What are real users asking?
In addition to all the on-page SEO work they had done, the team at Somebody Digital went the extra mile. They scraped sources like forums, social media, and competitor websites to uncover real questions people were asking, beyond what’s found in the “People Also Ask” section.
“If you start addressing real user questions that aren't covered elsewhere, that's incredibly valuable.”
By staying relevant and providing fresh insights that were genuinely helpful to users, they found that this approach improved EEAT and led to better rewards from Google.
💡 POP has two tools to help you dial in your EEAT signals.
First up, POP’s standard EEAT tool is designed to evaluate your content from an overall website perspective. It will show you which EEAT signals are absent from your page and which signals your competitors have. Run this tool as a bare minimum for EEAT optimization.
POP’s newest EEAT tool is called NextGen EEAT. This version of the tool is designed for page-level feedback. It will evaluate the quality of your web content and tell you if you’ve written what Google considers to be “good” content. Run this tool for a more in-depth analysis.
Step 5: Schema Markup and Rich results
The agency also implemented schema markup and other small technicals, particularly on the product pages, which, according to Cristiano, made a significant impact.
After applying small adjustments using POP’s advanced features, like POP Schema and Google Entities, they saw a noticeable increase in traffic.
💡 POP’s AI-powered Schema tool allows you to spy on your competitors’ schema and automatically generate complex schema types with just one click.
Once the changes have been implemented, the team at Somebody Digital constantly monitored the keyword rankings and traffic, adjusting content where needed.
Results
As a result of their SEO efforts over six months, Somebody Digital surpassed the original 50% revenue target by 48%, achieving a remarkable 94% increase in revenue and a 122.3% rise in transactions in Q4 2022 compared to Q4 2021.
- 94% increase in revenue
- 122.3% increase in transactions
- 46.63% conversion rate
The graph below displays keyword performance categorized by position in SERP. It reflects the client’s significant improvement in keyword rankings and organic traffic, focusing on commercial keywords over the past two years.
The client’s performance report from Google Search Console over the past 16 months shows a remarkable 192.31% increase in impressions and a 200% increase in clicks in the U.S.
The campaign’s success led to awards, including the European Search Awards and the UK Search Awards. The client was very happy with the results, and this success prompted a renewed campaign for the following year.
For the next phase, Somebody Digital set a goal of another 50% revenue increase with the client. Once again, they exceeded expectations, reaching a 92% increase in revenue in Q4 2023 compared to Q4 2022.
Cristiano and his team delivered exceptional results, exceeding targets for two consecutive years and driving phenomenal growth, all without any backlink building.
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